T&C

Welcome to our website. If you continue to browse and use this website you are agreeing to comply with and be bound by the following terms and conditions of use, which together with our privacy policy govern ‘The Pelvic Pain Clinic’ relationship with you in relation to this website.

Medical Disclaimer

Please note that any of the information found on the Pelvic Pain Clinic’s website is not a substitute for professional medical advice. As a practitioner I do not have diagnostic rights nor prescriptive rights . The content provided here is given for information purposes only.

Cancellation policy

I require at least 24 hours cancellation for all appointments. I am a small business and have to protect my income and clients. With this in mind I will charge the full fee for the appointment missed unless 24 hours notice has been provided. I am of course a human being and also know that sometimes life throws you curve balls that mean you cannot make the appointment. However, I would ask that you provide me with as much notice as possible and respect my cancellation policy

Inappropriate requests/clients under the influence of alcohol or illicit drugs

I want to provide the best quality and level of care to all of my patients. However there may be some circumstances where I deem the patients request, their behaviour or state of physical and conscious control to be inappropriate. If this is the case I will inform the patient of my decision and my rationale behind this decision process. If I deem this inappropriate I reserve the right to refuse current and/or future treatments.

Complaints procedure

If you find that you wish to contact the Pelvic Pain Clinic over a matter which you feel to be unfair or unjust please address all correspondence to Karl Monahan. This can be emailed to karl@thepelvicpainclinic.co.uk

I take all complaints very seriously and will reply to your complaint within 48 hours

Privacy policy

Here at The Pelvic Pain Clinic I am committed to maintaining confidence and trust of any visitors to my website. In particular I want to make it clear that I do not sell, rent or trade emails or mailing lists with anyone else for business purposes or any other purposes. I am very aware of the sensitive nature regarding why people may visit my site and I will always treat your details with the appropriate care and attention. For greater clarification I have outlined in this Privacy Policy details of when and why I may collect your personal inforamation, how I use it and the very limited conditions under which it may be disclosed. I have also detailed how I keep any of your data secure. 

Cookies

We use cookies to personalise content and ads, to provide social media features and to analyse our traffic. We also share information about your use of our site with our social media, advertising and analytics partners who may combine it with other information that you’ve provided to them or that they’ve collected from your use of their services. You consent to our cookies if you continue to use our website.

Necessary

Necessary cookies help make a website usable by enabling basic functions like page navigation and access to secure areas of the website. The website cannot function properly without these cookies

Preferences

Preference cookies enable a website to remember information that changes the way the website behaves or looks, like your preferred language or the region that you are in

Statistics

Statistic cookies help website owners to understand how visitors interact with websites by collecting and reporting information anonymously

Marketting

Marketing cookies are used to track visitors across websites. The intention is to display ads that are relevant and engaging for the individual user and thereby more valuable for publishers and third party advertisers

Unclassified

Unclassified cookies are cookies that we are in the process of classifying, together with the providers of individual cookies

Google Analytics

When you visit www.thepelvicpainclinic.co.uk I use a third party service (Google analytics) to collect information and details around visitor behaviour patterns. I use this for example to find out the number of visitors to the site, or the number of minuets spent on each page so I can optimise it accordingly and provide you with a greater user experience. This information is processed in such a way that it keeps all your data anonymous. I do not make, nor allow Google to make any attempts to identify those visitors to The Pelvic Pain CLinic’s website.

Access to your personal data

You are entitled to view, amend, or delete any of the personal information/details that I hold. Email your request to our data protection officer Karl Monahan at karl@thepelvicpainclinic.co.uk

Changes to Privacy Notice

Please note that I will make regular updates and changes to my privacy policy in strict accordance to any government legislation. My aim is to protect you to ensure that your data and details are not used inappropriately by anyone. Please note: this privacy policy was last updated on 10/05/2018

The term ‘The Pelvic Pain Clinic’ or ‘us’ or ‘we’ refers to the owner of the website. The term ‘you’ refers to the user or viewer of our website.

The use of this website is subject to the following terms of use:

• The content of the pages of this website is for your general information and use only. It is subject to change without notice.
• Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this website for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.
• Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements.
• This website contains material which is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance and graphics. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions.
• All trademarks reproduced in this website, which are not the property of, or licensed to the operator, are acknowledged on the website.
• Unauthorised use of this website may give rise to a claim for damages and/or be a criminal offence.
• From time to time, this website may also include links to other websites. These links are provided for your convenience to provide further information. They do not signify that we endorse the website(s). We have no responsibility for the content of the linked website(s).
• Your use of this website and any dispute arising out of such use of the website is subject to the laws of England, Northern Ireland, Scotland and Wales.